Terms of Service

1. Acceptance of Terms

By accessing or using our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website.

2. Eligibility

Our website is intended for use by individuals who are at least 18 years old, or the age of legal majority in their jurisdiction, capable of forming a binding contract.

3. Customer Accounts

You may browse our website and its products without an account. Creating an account lets you save a personal wishlist. You can create an account with an email and password, or by signing in with Google or Facebook where available. You agree to provide accurate information when creating an account.

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please contact us immediately if you believe your account has been accessed without your permission.

5. Products and Product Information

We make reasonable efforts to accurately describe and photograph our unstitched fabric products, including color, collection, and available fabric lengths. Because fabric is a natural material and monitor/screen display can vary, actual color and texture may differ slightly from what is shown on your device.

6. Pricing

Prices are displayed in Pakistani Rupees (PKR) and are subject to change without notice. We make reasonable efforts to ensure pricing is accurate, but in the event of a pricing error, we reserve the right to cancel or correct any order affected by that error, and will notify you if this happens.

7. Orders

When you place an order, you are making an offer to purchase the selected products. Placing an order does not guarantee that the product is in stock or that we will accept the order.

8. Order Acceptance and Cancellation

We reserve the right to refuse, cancel, or limit any order for any reason, including product unavailability, errors in pricing or product information, or suspected fraudulent or unauthorized activity. If we cancel an order after it has been placed, we will make reasonable efforts to notify you.

9. Payments

At this time, we accept Cash on Delivery (COD) only. Payment is made directly to the delivery courier when your order arrives. We do not currently process online card or digital payments through our website.

10. Shipping and Delivery

We aim to deliver orders within a reasonable timeframe after confirmation. Delivery times may vary depending on your location and other factors outside our control. [Placeholder — specific delivery areas, timeframes, and any delivery charges are to be finalized and added here.]

11. Returns and Exchanges

We want you to be happy with your order. If there is an issue with a product you received, please contact us using the details below and we will do our best to help. [Placeholder — this website does not yet have a formal, published returns/exchange policy (specific eligible timeframe, condition requirements, or refund method). Requests are currently handled on a case-by-case basis until a formal policy is finalized and added here.]

12. Intellectual Property

All content on our website — including our name, logo, product photography, and text — is the property of ESSA JEE Collection or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our prior written permission.

13. Website Use and Prohibited Activities

When using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to our systems, another customer's account, or non-public parts of the website.
• Interfere with or disrupt the website's normal operation.
• Use automated means (such as bots or scrapers) to access or collect data from the website without our permission.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

14. Third-Party Services

Our website relies on third-party services to operate, including Supabase for account and data management, and Google and/or Facebook for optional sign-in. Your use of these sign-in options is also subject to that provider's own terms of service.

15. Disclaimer

Our website and products are provided on an "as is" and "as available" basis. We do not make any warranty that the website will be uninterrupted, error-free, or completely secure, beyond what is required by applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, ESSA JEE Collection will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, except where such liability cannot be excluded or limited under applicable law.

17. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes are posted means you accept the updated Terms.

18. Governing Law

These Terms are governed by the laws of Pakistan. [Placeholder — the specific city/court of exclusive jurisdiction, if any, is to be finalized and added here.]

19. Contact Us

If you have any questions about these Terms, please contact us:

• Email: essajeecollection@gmail.com
• Phone: 03222050946
• WhatsApp: Message us